This is our last newsletter for 2017 and I thought I’d share a few resolutions that you might consider for 2018.
We are entering the Experience Economy where customers are most interested in building memories, rather than in owning products or receiving a service. Economists and pundits alike are noting this major change in the business world to be as significant as the changes from an agricultural economy to the industrial age and from the industrial age to the service economy, which the developed world has traveled over the last two centuries.
Hello from beautiful New Hampshire where it’s almost December 25th and we’ve only had a dusting of snow! We know you’re busy with end-of-year activities, holiday preparations and the general craziness we all impose on ourselves. Nevertheless, we hope you’ll get to take some time out for yourself and reflect on everything that’s good in your life. We both wish you a joyful holiday season and an outstanding and fruitful 2017! — Dave and Debby
December is often a rather strange month in the life of the manufacturing plant. There may be some seasonal demand effects to deal with (lower actual demand and lower production objectives in many cases) and there are often schedule reductions to be accommodated due to holiday shut-downs and the policy in many companies of encouraging employees to use vacation time before the end of the year.