Five week APICS CSCP study program: January 28 – February 25, 2012.
With the APICS Certified Supply Chain Professional (CSCP) program, you can take your career and organization in a new and exciting direction.
Posted in Best Practices, Customer Service, Education, Inventory, Logistics, Management, Manufacturing, Operations Management, Planning, Process Improvement, Quality, Risk, Supply Chain, Sustainability Tagged APICS, best practice, certification, Certified Supply Chain Professional, compliance, continuous improvement, course, CRM, CSCP, CSCP Exam Content Manual, demand forecasting, ECM, education, exam preparation, free trade zones, fulfillment, Global Supply Chain, globalization, implementation, inventory, inventory planning and control, logistics, management, marketplace, operations, performance improvement, planning, point-of-sale, professional development, risk, SRM, supply chain, supply chain management, sustainability, trading blocs
Advice and Assistance for Manufacturers.
Since this will be our last newsletter for 2012, I thought I’d share a few resolutions that you might consider for 2013.
Posted in Education, Inventory, Lean, Manufacturing, Marketing, Operations Management, Planning, Quality Tagged apprenticeship, certification, community colleges, continuous improvement, internship, inventory management, Lean, make/buy, Manufacturing, marketing, offshoring, outreach, outsourcing, quality, records accuracy, S&OP, sales and operations planning, seminars, webinars
September 2012 Marketing.
Market Analysis & Communications for the Manufacturing Industry.
Value is defined by your customers – product and service features that they are willing to pay for and what motivates them to buy from you rather than from your competitors. When designing or selecting a product to bring to market, it is important to understand the relationship between the product characteristics and customer interests.
Companies must necessarily focus on value — what they offer to the customer that will motivate that customer to buy from them rather than from their competitors. And value must be defined in terms of what the customer is willing to pay for.
Posted in Marketing, Quality Tagged attractive design, brand, cost-to-produce, go-to-market, low cost, marketing, perceived value, product characteristics, quality, quality improvement, reliability, reputation, value
Your customer’s experience with your company can drastically affect how they judge your product.
Posted in Customer Service, Education, Marketing, Quality Tagged accounting, application software, applications, billing, call center, complaint resolution, customer service, delivery, eCommerce, education, financial assistance, global competition, in-person, Internet, loyalty, marketing, repair, sales, touch screens, training
Advice and Assistance for Manufacturers.
A surprising variety of products have caught the focus of consumer groups and regulatory agencies and been faced with the need for a product recall.
Posted in Best Practices, Inventory, Management, Manufacturing, Process Improvement, Quality, Risk, Supply Chain Tagged batch, Coast Guard, Consumer Product Safety Commission, controls, cost, EPA, FDA, food safety, Food Safety Modernization Act, inventory, lot, NHTSA, procedures, process control, product recall, production, recall, recovery, regulatory agencies, risk quality, supply chain, traceability, USDA
Several years ago, it was almost fashionable to outsource to low-wage areas of the world to reduce costs. Business leaders developed the mind-set of “off shoring is always cheaper:’ and they scarcely looked beyond unit cost plus transportation.
Posted in Inventory, Lean, Logistics, Management, Manufacturing, Quality, Supply Chain, Sustainability Tagged back-shoring, buyers, capability, capacity, communication, cost-of-goods, costs, demand, exchange rates, expenses, forecast, Green, import, labor, lead time, Lean, logistics, lot size, management, Manufacturing, MFG.com, near-shoring, off shoring, on-shoring, outsource, production, Productivity, quality, re-shoring, safety stock, shipping and handling, sourcing, suppliers, supply chain, trade exchange, transportation, unit cost
Building on the pioneering work of Joseph Orlicky, this new edition of the classic text on material requirements planning (MRP) reveals the next evolutionary step for materials and supply chain synchronization in the modern manufacturing landscape.
Posted in Best Practices, Education, ERP/MRP, Inventory, Lean, Management, Manufacturing, Operations Management, Planning, Process Improvement, Procurement, Quality, Risk, Supply Chain Tagged DDMRP, Demand driven MRP, Demand driven planning, Dynamic buffers, inventory, Inventory planning, lot sizing, Master production schedule, MRP, Processing logic, Project manufacturing, Remanufacturing, Repetitive manufacturing, sales and operations planning
Toyota, the company that set the bar for automotive quality, has experienced a number of embarrassing recalls over the last year or so. In their efforts to identify what happened and how to fix the problems, Toyota has conducted audits and other investigations into its operations around the world. One of the key discoveries was that suppliers were not maintaining the quality controls and quality validation (testing) that were done initially and are called for in the supply contracts.
Posted in Best Practices, Logistics, Management, Operations Management, Quality, Supply Chain Tagged APICS, best practice, financial stability, inspection process, management, quality, quality control, suppliers, supply chain, supply chain partners