All Posts in the Category "Quality"...
Distinguish Yourself as a Supply Chain Expert
Five week APICS CSCP study program: January 28 – February 25, 2012.
With the APICS Certified Supply Chain Professional (CSCP) program, you can take your career and organization in a new and exciting direction.
Resolutions for 2013
December 2012.
Advice and Assistance for Manufacturers.
Since this will be our last newsletter for 2012, I thought I’d share a few resolutions that you might consider for 2013.
What makes the sale?
September 2012 Marketing.
Market Analysis & Communications for the Manufacturing Industry.
Value is defined by your customers – product and service features that they are willing to pay for and what motivates them to buy from you rather than from your competitors. When designing or selecting a product to bring to market, it is important to understand the relationship between the product characteristics and customer interests.
Do you know what your customers value?
Companies must necessarily focus on value — what they offer to the customer that will motivate that customer to buy from them rather than from their competitors. And value must be defined in terms of what the customer is willing to pay for.
5 Areas to Improve Customer Service
March 2012.
Your customer’s experience with your company can drastically affect how they judge your product.
Recall
October 2011.
Advice and Assistance for Manufacturers.
A surprising variety of products have caught the focus of consumer groups and regulatory agencies and been faced with the need for a product recall.
Your Shore or Mine?
Several years ago, it was almost fashionable to outsource to low-wage areas of the world to reduce costs. Business leaders developed the mind-set of “off shoring is always cheaper:’ and they scarcely looked beyond unit cost plus transportation.
Orlicky’s Material Requirements Planning 3/E
Building on the pioneering work of Joseph Orlicky, this new edition of the classic text on material requirements planning (MRP) reveals the next evolutionary step for materials and supply chain synchronization in the modern manufacturing landscape.
Quality is Not ‘Do It Yourself’
Toyota, the company that set the bar for automotive quality, has experienced a number of embarrassing recalls over the last year or so. In their efforts to identify what happened and how to fix the problems, Toyota has conducted audits and other investigations into its operations around the world. One of the key discoveries was that suppliers were not maintaining the quality controls and quality validation (testing) that were done initially and are called for in the supply contracts.
