Your customer’s experience with your company can drastically affect how they judge your product.
Posted in Customer Service, Education, Marketing, Quality Tagged accounting, application software, applications, billing, call center, complaint resolution, customer service, delivery, eCommerce, education, financial assistance, global competition, in-person, Internet, loyalty, marketing, repair, sales, touch screens, training
Consulting – October 09
Bar coding has been the de facto standard for plant and warehouse data collection for more than 20 years but has recently seen some credible competition from other technologies such as RFID, touch screens, pick-to-light and voice systems. Whatever the medium, automated data collection makes sense in many industrial environments to not only save time and costs, but also to improve the quality and timeliness of the information collected.
Posted in ERP/MRP, Inventory, Lean, Manufacturing, Operations Management, Planning Tagged bar code, costing, data collection, ERP, inventory, Lean, MRP, Productivity, RFID, scheduling, touch screens, voice systems