Take Hold of the Wheel

There is no such thing as a turnkey computer application — one that can be completely installed and put to use without user involvement and ownership.  Turnkey implies that users need not be involved until everything is installed.  Then, turnkey’s partner in crime — intuitive — steps in.  Now managers are set up to expect users to intuitively know how to use the system and need little or no training.   Click Here to Read the Full Article

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